Healthcare/Operations Dashboard
Last updated: 2 min agoMon, Feb 9, 2026
Operations Dashboard
Is everything running smoothly? Here's where to step in.
Total Calls Today
0
+1.8%last Mon
AI Resolution Rate
0.0%
-5.3%7d avg
Avg Wait Time
0:09
+1.8%7d avg
Appointments Booked
0
AI: 116 · Human: 12
-7.9%last Mon
Schedule Utilization
0.0%
+50.0%last Mon
Active Escalations
0
+50.0%7d avg
Call Volume — Last 4 Hours
AI vs. human handling split by 15-min intervals
AI Handled
Human Handled
Live
Top Escalation Reasons — Today
Click a reason to view conversations
Schedule Utilization — Today
Provider appointment fill rate by hour
8 AM
9 AM
10 AM
11 AM
12 PM
1 PM
2 PM
3 PM
4 PM
5 PM
Dr. Sarah Chen
Dr. Michael Torres
Dr. Priya Kapoor
Dr. James Okafor
Dr. Elena Vasquez
Dr. David Kim
Dr. Rachel Abrams
Dr. Omar Hassan
Dr. Lisa Chang
Dr. Robert Patel
Dr. Amanda Foster
Dr. Nathan Williams
Dr. Jennifer Liu
Dr. Marcus Johnson
>85% filled
60–85%
<60%
No data
ROI Summary — Today
Estimated savings from AI automation
Staff Hours Saved
13.3 hrs
≈ $332 saved today
After-Hours Bookings
19
~$12,750/wk in revenue otherwise lost
Cost per AI Call
$0.85
vs. $8.40 industry avg (90% reduction)